Frequently Asked Questions
Everything you need to know about our premium protective outerwear.
What materials are used in Rain Guards outerwear?
Our garments are crafted from high-performance, multilayered waterproof fabrics that feature a breathable membrane to ensure you stay dry and comfortable in any weather.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but generally arrive within 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges for different sizes are free of charge to ensure you get the perfect fit.
Are your products sustainably made?
Yes, we prioritize sustainability by using recycled polyester and PFC-free water repellent coatings to minimize our environmental footprint.
How should I care for my waterproof gear?
To maintain the waterproof integrity, we recommend machine washing on a cold, gentle cycle with technical detergent and tumble drying on low heat to reactivate the water-repellent finish.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as interest-free installment plans through Klarna and Afterpay.